***Warning - nerdy legal stuff***
GDPR, or as it’s mother probably calls it, the EU General Data Protection Regulation (2018), and its UK sibling, the Data Protection Act (DPA) 2018, are all about protecting the individual’s rights to their own data. There are a lot of good reasons for bringing in the law around ensuring that companies look after your personal data and don’t abuse it. Now we’re not lawyers, we’re not a big company and we didn’t want to spend a fortune on getting in some experts to help drive up our prices. Instead, we did lots of digging around the very helpful internet about the subject and found we’re already pretty compliant and only had to make a couple of subtle changes to the way we worked to be compliant with what the law tries to achieve, namely that of looking after your personal data (which we’ve done, of course).So here goes - our list of things we do in order to be both compliant with the law and true to the spirit of how we offer our services.We share your personal details and likeness with no-one who doesn’t need to see it as part of the work you asked us to undertake. So that’ll be second shooters or assistants, printers, err that’s about it really.
- We keep an electronic data of yours on password protected computers and servers - so, secure enough as long as we remain compos mentis enough to not have to write the passwords down
- Upon completion of work, including delivery of printed or electronic media, we maintain a backup of the images you’ve seen in case you come back to us with requests for more - it has happened more than once and more than 5 years afterwards! If you want us to delete yours forever then we will do so as quickly as our fingers and Microsoft let us.
- We may use images for advertising or marketing purposes in line with what you signed up to in our contract. If there’s anything we use that you don’t like with hindsight, just get in touch.
Hopefully it’s coming across that we genuinely care about your data and at least the spirit of GDPR and do our best to comply with the letter of it too. It’s just possible that we’re not perfect so if you want a chat about any of this then get in touch. What follows below is the legally bit about any data contained on this web domain.
Your Personal Data:
What we need
This website will be what is known as the "Controller" of the personal data you provide to us, which may include name, address, email and so on.
Why we need it
Your data is collected primarily for fulfilment of your orders and relaying of messages you send through this website.
What we do with it
Your data provided to this website is relayed to the website owner, and is archived by the website service provider Theimagefile.com. The service provider data archive exists primarily in Ireland.
How long we keep it
Your online order data is stored for a number of years as required by tax law. Some aspects of your online order data can be anonymised at your request and to the extent allowable by law. Your other non-order data (i.e. marketing or messaging data) can be deleted or anonymised at your request, as per requirements of General Data Protection Regulation (GDPR). You may also unsubscribe from marketing communications at any time.
What are your rights?
If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Unless otherwise stated in this document, the managing director of this website acts as the EU Data Protection Officer (DPO) and can be reached from the contact page of this website.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office (ICO).
What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as "first party cookies"), or by other websites who serve up content on that site ("third party cookies").
Cookies on this website
This website uses cookies for a variety of different purposes. These include those that are "strictly necessary" for technical reasons; those that enable a personalized experience for visitors and registered users; and those that interact with selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking a "like" button. Below is a description of each category of cookies that are in use, along with specific examples.
Strictly Necessary
These are the cookies that are essential for websites to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual "carts" on sites that have an e-commerce functionality:
sid - temporary session cookie identifier, used for login sessions and shopping cart
tif_cem - temporary session cookie for current email, used for secure albums requiring email login
tx1_EGS - temporary session cookie storing search term for album searches
tx1_fmm - temporary session cookie allowing viewing desktop site from mobile & vice versa
Unless otherwise noted below, we do not use persistent cookies, nor cookies for optional functionality, AB testing, performance, advertising and so on.
Third Party/Embedded Content
This website may make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo, or tracking services such as Google Analytics. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
Controlling cookies
Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on advertising cookies, and how to manage them, visit youronlinechoices.eu (EU based) or aboutads.info (US based).
It's important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.
Web beacons and other tracking technologies
Both websites and HTML e-mails may also contain other tracking technologies such as "web beacons". These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.